Our 6-Step Customer Information Section.
You have decided to give one of our precious babies a loving home!
We want to make sure you have all of the essential information you will need in order to be ready to bring home your new addition.
Please follow our 6 step Customer Information plan below, in the order, they are given.
Some of these sections must be completed on a Desktop Computer. Not a Phone, IPAD, or Tablet.
Understanding The Process
7 QUICK READ PAGES THAT WILL ANSWER MANY QUESTIONS YOU MAY HAVE
As soon as you forward a deposit – please read this information THOROUGHLY.
It will answer almost every question you have!
PLEASE CLICK THE LINK BELOW TO GO TO DEPOSIT INFORMATION PLEASE DO THIS ON A COMPUTER NOT A PHONE, IPAD, OR TABLET
STEP TWO: Our litter box training-Explained
“Do we have to continue with this?”
This video will explain the puppy litter box training that we do with every puppy we raise. It takes extra effort on our part but we think it is worth it! By putting in the extra time necessary to train our puppies – we can keep them very clean while teaching them that there are appropriate places to go – and there are inappropriate places to go! YOU DO NOT NEED TO CONTINUE THIS TRAINING WHEN YOU TAKE HOME YOUR NEW PUPPY – AT 8 WEEKS OF AGE THEY ARE READY TO TRANSITION TO GOING OUTDOORS. If you live in an apartment – you can continue to use this method if it is easier for you to do so.
I hope you find this information helpful!
STEP THREE: Getting Ready for your new Baby
Our puppy school will give you with the info you need in order to: set up your first vet appointment, make sure your home is safe for a new puppy, know what food to purchase, and much more!
PLEASE FOLLOW THE LINK BELOW TO GO THROUGH OUR PUPPY SCHOOL, THIS CAN BE DONE ANYTIME AFTER YOU HAVE FORWARDED YOUR DEPOSIT.
PLEASE DO THIS ON A COMPUTER, NOT A PHONE, IPAD, OR TABLET
What Do I Need To Buy? Puppy Shopping List
The link below will take you to a Shopping List that will show you pictures of the products you should purchase in order to be ready for your new family addition!
STEP FOUR: Consider Professional Puppy Training
We absolutely LOVE recommending Rachel, Neil, and Brad at Certified Canine Services in Pulaski NY or Butch Jablonski our “At Home Trainer”. WE HAVE RECOMMENDED THEM BOTH FOR YEARS AND OUR CUSTOMERS RAVE ABOUT THEM!
Our puppies can go for 2 weeks of training at 8 weeks of age before coming to your home. You also have the option of more in depth training as they mature.
YOU MUST RESERVE A SPOT FOR TRAINING EARLY AS THEY DO FILL UP AND CANNOT ALWAYS TAKE EVERY PUPPY…
STEP FIVE: Informational Videos & Articles
We are working on putting together some very important informational videos that will answer many very important questions for you. While you are waiting to come meet your new baby – PLEASE WATCH THESE VIDEOS TOGETHER AS A FAMILY.
OUR VIDEOS INCLUDE TOPICS SUCH AS:
Should we purchase a male or female puppy?
How should we feed our new puppy?
Where should we put the crate when the puppy comes home?
How should we handle puppy nipping?
IN ADDITION TO THE VIDEOS WE ALSO HAVE OVER 50 PAGES OF HELPFUL ARTICLES IN THIS SECTION.
STEP SIX: Paperwork Video
This 35 minute video must be watched before arriving for “Puppy Picking Day”.
This video is only intended for those who are purchasing a puppy from one of our current litters. It is about 36 minutes long and will take you through the paperwork that you will receive when you come to pick up your puppy. When you go to the next page with the video – you will also see a sample of the paperwork that you will be signing. You DO NOT have to print this out – we will have a copy for you.
IF YOU DO NOT WATCH THIS VIDEO PRIOR TO YOUR PICKING APPOINTMENT YOU WILL HAVE FAR LESS TIME TO SPEND GETTING TO KNOW THE PUPPIES.
THIS VIDEO MUST BE WATCHED BEFORE YOU COME TO PICK UP YOUR PUPPY. PLEASE CLICK ON THE LINK BELOW.
PLEASE VIEW THIS ON A COMPUTER, NOT A PHONE, IPAD, OR TABLET.